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Business Terms

   
  Terms and Conditions of Offer to Sell
  Enquiry Procedure
  An enquiry may be submitted to us by filling out our 'Request a Quote' or 'Trade Enquiry' form in our website, or by simply emailing or calling us. A member of our staff will then send you a quotation by fax or email. If you then like our prices you can then request a catalogue and samples of bags we have made for our clients.
   
  Order Procedure
  If you would like to go ahead with an order, you may send your official Purchase Order detailing your exact requirements. We will then send you our Sales Order which if you agree with the details sign and fax back to us. We will at that point require your artwork if printing is required. (Please see below for File Types acceptable) On approval of artwork we will require a 60% part payment.
   
  Payment Terms
 

Our payment terms are 60% advance and balance 40% payable within 7 days of receipt of goods. With our Sales Order we will also send you a Pro-forma Invoice for the 60% part payment. A final invoice will be sent after the delivery of the goods. The full amount is payable on stock bags which can be delivered to you within a week.

We accept payment by all major Credit Cards (VISA, Mastercard or American Express). A 3.5% surcharge will be applied with all credit card payments. Payment may also be made by cheque or bank transfer. After receipt of deposit we will go ahead with the production.

   
  Lead Time:
  If samples are required with your own artwork on then our lead-time is 2 weeks from date of order and a payment method that is agreed by Shopping Bags Direct Ltd. Our standard lead-time is 8-9 weeks from date of order and approval of artwork. If goods are required within 4-5 weeks there will be a rush charge.
   
  Rush Charge:
  A rush charge is applicable for urgent orders. This will be stated on our quotation.
   
  Proofs:
  Proof of your Design will be sent to you by e-mail for your approval. Approval of the proof shall constitute acceptance of all the terms and conditions contained herein. Delay on approval of proofs will delay shipment accordingly. If you have ordered a physical sample, our sample approval sheet will have to be filled out and sent back to us by fax or post.
   
  Screen/Plates/Film Charge:
 

This is a one-off charge, this charge will not need to be paid for repeat orders if there are no amendments to the artwork. The plates are charged per size as a different plate will need to be made for each size. If printing is required inside the bag there will be another plate charge.
Pantone Codes:

You may specify certain Pantone Codes for colour of bag and printing and also for the rope handle. Colours are matched as close as possible based on Pantone colours. Exact colour matching is not guaranteed but we will try our best to match your requirements. The same applies to rope handles.

   
  Embroidery
  We do embroidery on cotton bags and jute bags and on handmade paper bags. If you would like special Embroidery, which may differ from normal screen-printing cost of embroidery, will depend on how many colours/stitches you require and style etc. subject to amount of quantity you would like to order.
   
  Artwork
 

All prices are based on camera-ready artwork, colour separated typeset artwork to size being supplied. All artwork submitted not to size will be either enlarged or reduced to fit the maximum imprint size, unless otherwise stated by customer. If artwork requires typesetting, touch ups, we reserve the right to modify the artwork and charge accordingly. Shopping Bags Direct is not responsible for quality of product unless artwork is camera ready.
Computer Formatted Artwork:

Please contact Shopping Bags Direct if you have any questions for specifications on submitting artwork on CD or email attachment or upload online using our 'Request a Quote Form'.

   
  Artwork and File Types for Personalisation:
  Shopping Bags Direct operate PC format software and can accept the following file types:
EPS : Text as curves PSD : PhotoShop v6.0 or +
AI : Adobe Illustrator 10.0 JPEG : High resolution
Please remember to export text as curves or embed any used fonts. Artwork should be saved at 300dpi
   
  When goods are ready to be delivered
  When goods are ready to be delivered, we will inform you of the amount of boxes to be delivered. We will telephone you and arrange a convenient date to deliver the goods to you.
   
  Normal Packaging:
  In hardback paper carton box approximately 250 bags in one box depending on quantity and size of bags.
   
  Cancellation:
  Cancellations must be made in writing and received at Shopping Bags Direct with in two days after the final contract has been placed. Phone cancellations are not acceptable. For cancellation of sample order, Shopping Bags Direct will accept the cancellation only if the goods are not shipped and no imprinted screen has been made.
   
  Shipping Information:
   
  Shipping Method:
  For Sample shipping we use FedEx, DHL, TNT or UPS. For bulk quantity 2,000+ bags goods will be directly delivered to your store by truck. Buyers reserve the right to choose shipper. Subject to terms and conditions agreed by Buyer and Seller Shopping Bags Direct will provide advice or take care of the entire responsibility for shipping. Shopping Bags Direct reserves the right to determine the best shipping method available unless specifically pre-routed by the customer.
   
  PRICING
 

We strive to always offer you the lowest prices. In the event you do find a lower advertised price, just call our order department and tell them where you found it. We will do our best to match or beat any competitor's written or advertised price.

We do not have a published price list of our custom made bags, we provide pricing by custom quote requests on your individual bag requirement.
We try to offer accurate information and pricing, but we are human. For all prices and products we reserve the right to make adjustments due to such things as typo errors, changing market conditions or discontinuation of products.
Shopping Bags Direct cannot be responsible for manufacturer's price and policy changes and therefore Shopping Bags Direct reserves the right to make price changes, limit quantities or alter unit or bundle counts on merchandise without notice. All orders are accepted subject to prevailing prices at time of shipment.

Shopping Bags Direct shall not be liable for failure to deliver goods or delays in delivery. We will make two delivery attempts then we reserve the right to cancel the order or charge an additional delivery charge.
All items are priced net C.O.D, D.D.P or F.O.B. or C.I.F. our warehouse. Shopping Bags Direct has no control over how products are used and disclaims all warranties express or implied of merchantability or fitness for any purpose.
Any and all liability is limited to the cost of products purchased.

   

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